Data Protection & Privacy

millon88 Privacy Policy

At millon88, protecting your personal information is not just a legal obligation — it is a core part of how we earn and keep your trust. This policy explains clearly what data we collect, why we collect it, and how we safeguard it.

Effective: 1 January 2026
Applicable to Malaysian users
English (Bahasa Malaysia available on request)
How millon88 Keeps Your Data Safe

Six principles that guide every data decision we make at millon88.

End-to-End Encryption

All data transmitted between your device and millon88's servers is encrypted using industry-standard TLS 1.3. Your account credentials, payment details, and personal information never travel in plain text.

Minimal Data Collection

millon88 only collects data that is strictly necessary for account management, transaction processing, and regulatory compliance. We do not harvest data for resale or unrelated profiling purposes.

No Unauthorised Sharing

Your personal data is never sold to third-party advertisers or brokers. Sharing only occurs with verified payment processors, fraud-prevention partners, and regulatory bodies when legally required.

Your Consent Controls

You decide what marketing communications you receive. Opt in or out of promotional emails and SMS notifications at any time through your millon88 account settings or by contacting our support team.

Defined Retention Periods

Account and transaction records are retained for the minimum period required by applicable Malaysian financial regulations. Data that is no longer needed is securely deleted or anonymised from our systems.

Dedicated Privacy Support

Have questions about your data? Our support team is available 24/7. Submit a Data Access or Deletion Request and we will respond within 14 business days — no lengthy waiting queues, no bureaucratic runaround.

Last updated: 1 January 2026

1. Introduction

This Privacy Policy ("Policy") applies to millon88 ("millon88", "we", "us", or "our") and governs the collection, use, storage, disclosure, and protection of personal data submitted by users ("you" or "your") when accessing or using the millon88 platform at millon88.lat, including all related sub-pages, mobile experiences, and customer support channels.

millon88 is committed to protecting the privacy and personal data of all players, particularly those accessing our platform from Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Bangsar. We recognise the importance Malaysian users place on data security and we build our practices around that trust.

By creating an account, making a deposit, or otherwise using millon88's services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming page.

2. Personal Data We Collect

millon88 collects personal data in several ways: directly from you when you register or transact, automatically as you use our platform, and (in limited cases) from verified third-party sources for identity and fraud verification.

2.1 Data You Provide Directly

  • Full legal name, date of birth, and nationality
  • Malaysian identification number (NRIC) or passport number, collected for age verification and KYC compliance (21+ age restriction is strictly enforced)
  • Email address and mobile phone number
  • Residential address (including postcode and state within Malaysia)
  • Financial account details for deposits and withdrawals (e.g. Maybank, CIMB, Public Bank account numbers, Touch 'n Go eWallet ID, Boost account details)
  • Documents submitted for identity verification (e.g. scanned copies of NRIC, utility bills)

2.2 Data Collected Automatically

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Session timestamps, pages visited, games played, and bet history
  • Cookies and similar tracking technologies (see Section 7)

2.3 Data from Third Parties

  • Identity verification responses from KYC/AML service providers
  • Fraud signals from payment processors
  • Publicly available data used for compliance screening

3. How We Use Your Personal Data

millon88 processes your personal data for the following lawful purposes:

  • Account Management: To create, maintain, and secure your millon88 account, including password recovery and session authentication.
  • Payment Processing: To facilitate deposits and withdrawals via Malaysian payment methods including Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, 7-Eleven CLiQQ, and USDT TRC20.
  • Regulatory Compliance: To meet our obligations under applicable anti-money laundering (AML), know-your-customer (KYC), and responsible gaming requirements, including enforcing our 21+ age policy.
  • Customer Support: To respond to inquiries, resolve disputes, and improve support quality through review of interaction records.
  • Service Improvement: To analyse usage patterns, test new features, and personalise your gaming experience (e.g. recommending relevant games from our sportsbook, slots, or live dealer tables).
  • Marketing Communications: To send you promotional offers, bonuses, and updates — but only where you have given explicit consent or where a legitimate interest applies, and always subject to your right to opt out.
  • Security and Fraud Prevention: To detect and prevent fraudulent transactions, account takeovers, and other security threats targeting millon88 players.

We do not use your data for automated decision-making that produces significant legal effects without human oversight.


4. Disclosure of Personal Data

millon88 does not sell, rent, or trade your personal data to third parties. Disclosure is limited strictly to the following categories of recipients and purposes:

  • Payment Service Providers: To process your deposits and withdrawals securely. These providers operate undertheir own privacy frameworks and are contractually bound to handle your data with equivalent care.
  • Identity Verification Partners: To confirm your identity and age (21+ requirement) in compliance with KYC and AML obligations. These partners receive only the minimum data necessary.
  • Regulatory and Law Enforcement Authorities: Where required by applicable Malaysian law, court order, or regulatory directive, millon88 may disclose personal data to the relevant authorities. We will notify you where legally permissible to do so.
  • Technology and Hosting Providers: Our platform infrastructure relies on reputable cloud and data centre partners operating under strict data processing agreements.
  • Responsible Gaming Partners: In cases where a player has requested self-exclusion or where we have flagged a potential problem gambling concern, limited data may be shared with licensed responsible gaming support organisations.

Any third party receiving your data is required to maintain confidentiality and to use that data solely for the purpose for which it was shared. millon88 does not authorise onward transfer of your data by these parties without your consent.


5. Cross-Border Data Transfers

Some of millon88's infrastructure and service partners operate outside of Malaysia. Where your personal data is transferred internationally, we ensure that appropriate safeguards are in place — including standard contractual clauses and data processing agreements — to provide a level of protection equivalent to that applicable within Malaysia.

By using the millon88 platform, you acknowledge and consent to the transfer of your personal data to servers and service providers located outside Malaysia, subject to the protections described in this Policy.


6. Retention of Personal Data

millon88 retains your personal data for as long as your account remains active and for such additional periods as are required by applicable law or regulation. Specifically:

  • Account and transaction records are retained for a minimum of seven (7) years following account closure, in line with Malaysian financial regulations and AML obligations.
  • KYC documents are retained for at least five (5) years after the end of the business relationship.
  • Customer support interaction records are retained for three (3) years.
  • Marketing consent records are retained for as long as necessary to demonstrate compliance with your expressed preferences.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to your identity. We conduct regular data audits to ensure we are not retaining information beyond its required period.


7. Cookies and Tracking Technologies

millon88 uses cookies and similar technologies (such as web beacons and local storage) to enhance your experience, maintain session security, and understand how players interact with our platform.

Types of cookies we use:

  • Essential Cookies: Required for the platform to function correctly — including login sessions, bet slip management, and payment flow security. These cannot be disabled without disrupting your experience.
  • Analytics Cookies: Help us understand aggregate user behaviour (e.g. which games are most popular, which pages see the most exits) so we can improve our platform.
  • Preference Cookies: Remember your settings, such as language preference and notification choices, so you do not have to re-enter them each visit.
  • Marketing Cookies: Used (only with your consent) to measure the effectiveness of our promotions and to avoid showing you irrelevant offers repeatedly.

You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using core millon88 features such as placing bets, accessing your account, or making deposits and withdrawals.


8. Your Data Rights

As a millon88 player, you have the following rights with respect to your personal data. You may exercise any of these rights by contacting our support team at the email address listed in our footer.

  • Right of Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: If any of your data is inaccurate or incomplete, you can ask us to correct it.
  • Right to Erasure: Subject to our legal retention obligations, you may request the deletion of your personal data.
  • Right to Restrict Processing: You may ask us to pause certain processing activities while a complaint or correction request is being resolved.
  • Right to Data Portability: You may request your data in a structured, machine-readable format where technically feasible.
  • Right to Withdraw Consent: Where processing is based on your consent (e.g. marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
  • Right to Lodge a Complaint: If you believe we have mishandled your data, you may lodge a complaint with the relevant data protection authority in Malaysia.

We will respond to all verified data rights requests within fourteen (14) business days. In complex cases, we may require up to thirty (30) days and will notify you accordingly.

To submit a data rights request, contact us at: [email protected] — plain text, no clickable link, your request is processed manually by our privacy team.

9. Security Measures

millon88 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our measures include:

  • TLS 1.3 encryption for all data in transit between your browser and our servers
  • AES-256 encryption for sensitive data stored at rest, including financial records and identity documents
  • Multi-factor authentication (MFA) options for player accounts
  • Regular penetration testing and vulnerability assessments by independent security specialists
  • Role-based access controls ensuring only authorised staff can access player data, on a need-to-know basis
  • Intrusion detection and 24/7 monitoring of our platform infrastructure

While no online platform can guarantee absolute security, millon88 is committed to maintaining and continuously improving these safeguards. In the event of a data breach that poses a material risk to your rights, we will notify affected users and relevant authorities in accordance with applicable legal requirements.


10. Minors and Age Restriction

millon88 strictly prohibits access to its platform by persons under the age of 21. We do not knowingly collect personal data from individuals under 21. Age verification is conducted during the account registration and KYC process, and accounts found to belong to minors will be immediately suspended and any funds returned to the verified account holder.

If you are a parent or guardian and believe that a minor has submitted personal data to millon88 without your consent, please contact us immediately at [email protected] and we will take prompt corrective action.


11. Third-Party Links and Services

The millon88 platform does not contain links to external third-party websites. All navigation, game content, and informational pages are hosted within the millon88.lat domain. This Policy applies solely to data processed by millon88 and does not extend to any external services you may independently access outside our platform.


12. Changes to This Privacy Policy

millon88 reserves the right to update this Privacy Policy from time to time in response to changes in applicable law, regulatory guidance, or our business practices. When we make material changes, we will:

  • Update the "Last updated" date at the top of this page
  • Display a notice on the millon88 platform for a reasonable period following the change
  • Send an email notification to registered players where the change materially affects their rights or our use of their data

Your continued use of millon88 after the effective date of any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.


13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the way millon88 handles your personal data, please reach out to our Privacy Support team:

millon88 Privacy Team
Available 24/7. We aim to acknowledge all privacy-related enquiries within 2 business days and resolve them within 14 business days.

Your Privacy is Protected.
Your Experience Awaits.

Now that you know how millon88 protects your data, explore everything our platform has to offer — from live sportsbook action to Dragon Tiger, Blackjack, and hundreds of slots. Fast payouts, genuine security, 21+ only.